Team Collaboration

The challenge was to redesign an in‑person luxury service skills training program for a world‑leading hospitality brand, reaching over 260,000 frontline staff across 580+ flagship hotels in nearly 100 countries.


Through a series of design‑thinking workshops, I guided the SweetRush team to ideate, align quickly, and create a bold, compelling new training concept for global rollout.

  • Aligned the entire team in just 2 days
  • Enabled the team to deliver a client winning pitch
  • Turned a 2 day workshop into 100x ROI

“Brendan’s Strategy Mapping session was a total game changer. He helped us zoom out, align quickly, and shape a bold, well-structured pitch that excited both us and our client. If you want clarity and momentum - and a team that’s fully onboard - Brendan’s the one you want in the room.”

John-Carlos (JC) Lozano | Chief Creative Officer, SweetRush

Strategic Growth

As A&H Legal grew, leadership found themselves tied up in admin and daily tasks, leaving little time for strategic business development. They needed to streamline operations and create space to focus on growth.

Through workshops and tailored consulting, I helped the leadership team clarify priorities, restructure support, and implement new processes to reduce admin load and build momentum.

  • Reduced admin costs by 94%
  • Freed up 27 hours per month for leadership strategy

"I learned to organise my business, to have the right people at the right position, and think strategically."

Golnar Assari | Founding Partner, A&H Legal

Team Optimisation

With a growing network of contributers, Homeless Entrepreneur needed a faster way to align teams and scale its impact.

I designed a bite‑size onboarding program through focused workshops, cutting onboarding time and freeing leadership to focus on growth.

  • Reduced staff onboarding time by 75%
  • Freed up 30 hours per month for business development

"Working together with your company has really helped us have a stronger understanding of what we're doing, the needs of the organisation, of the beneficiaries, and of our support network."

Andrew Funk | Founder, Homeless Entrepreneur

Launch Strategy

Karen Thomas wanted to turn her passion for interiors, styling, and community into a sustainable business. She needed clarity on her vision, structure to focus her efforts, and support to grow with confidence.


Through consults and structured workshops, I helped Karen align her values with her business model and balance growth with personal life.

  • Grew Instagram following 5500 (10x) in 1 year
  • Launched an online shop alongside her style consultancy
  • Built multiple brand partnerships to expand reach

"Whatever your business is, whatever your next move is, by going through this process it enables you to get one step closer to reaching that goal."

Karen Thomas | Founder, The Forever Curates

"Brendan was a lifesaver. He helped me organise my thoughts, identify roadblocks, and create a clear, effective map prioritising what needed attention first. His patience and understanding were exceptional, and I felt truly heard and supported throughout the process."

Gabriela Gallegos Anda | Project Coordinator, 8020

"Working with Brendan is a real joy. He's well organised, efficient and highly creative. His editorial suggestions and creative flourishes help take projects to the next level."

Rob Orchard | Owner, The Slow Journalism Company